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FAQ

  • I live in CA as a vegan, can I only order the pillow covers and not the down inserts?
    Yes, please call or email the store prior to ordering and we can remove the insert and discount the cost from your totals prior to shipping.
  • How do I take care of the pillows, how do I clean them?
    Base fabrics are 100% cotton or 100% linen, spot treat with soap and water for base. The prints on fabric were treated by the vendor but to be safe try to avoid getting water on the prints so color does not bleed or transfer. Keep wet pillows away from light colored items or light colored couches until fully dry. Preventive measure is to give pillows a coating of scotch guard ahead of use, to seal fabric and make it more wicking against moisture or dirt.
  • How many euro pillows should I buy for my king size bed? What about queen size?
    Our recommendation is 3 euros to a king and 2 euros to a queen.
  • Where are the pillow inserts from and what are they made of?
    We use Ikea inserts as the most accessible and best price savings to quality ratio, they are made of duck down feathers. It is advisable to keep them dry, not for outdoor use.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.

experience design project, LLC

329 Wells Ave South, Renton, WA 98057
chantel@expdesignproject.com

(425) 264 - 5634

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